Shipping & Returns
Shipping Costs & Policy
Currently our print on demand providers are located in Latvia and Spain, unless indicated in the product ribbon or description. Different sizes and colours of the same product may be printed at different locations according to their availability, therefore your items may not all arrive in the same package. Our print on demand providers set the shipping fees and charge for every item that they fulfil, however to keep our customers' costs down we only charge once per product group purchased from. For example, if you order 10 t-shirts you will still pay the same shipping fee as one t-shirt. In addition to this, we do not make profit out of our shipping costs.
As the majority of our garments are printed on demand, there may be a short wait time before your item is dispatched to you. It takes 2 - 7 business days to print the products and the shipping time is on average 10 - 15 business days depending on the order's destination.
To the best of our knowledge we have chosen print on demand providers based in locations whereby customs and excise fees should not be incurred, unless indicated in the product ribbon or description. Please note that all delivery times may be affected by the COVID-19 restrictions and that we are unable to ship to PO Boxes.
Return & Exchange Policy
As the products are personalised to your size and colour I do not offer refunds or exchanges, unless the product is misprinted, damaged or defective. In this case you must notify me within 14 days after the product has been received and I will arrange a replacement order for you.
For packages lost in transit, all claims must be submitted to me no later than 14 days after the estimated delivery date.
Above all we are here to help. Please get in touch if you have any questions.