Shipping & Returns
Shipping Costs & Policy
Currently our print on demand providers are located worldwide, the dispatch location indicated in the product ribbon or description. Different sizes and colours of the same product may be printed at different locations according to their availability, therefore your items may not all arrive in the same package. Our print on demand providers set the shipping fees and charge for every item that they fulfil, however to keep our customers' costs down we have just 2 shipping rates charged according to your location; purchases under £42; and purchases above £42.
UK £5.99 - £10.99
Europe £6.99 - £9.99
Iceland/Switzerland/Norway/Lichenstein £9.99 - £13.99
Canada £9.99 - £11.99
Australia/NZ £8.99 - £14.99
USA £9.99 - £11.99
Rest of the world £13.99 - £28.99
As the majority of our garments are printed on demand, there may be a short wait time before your item is dispatched to you. It takes 2 - 7 business days to print the products and the shipping time is on average 10 - 15 business days depending on the order's destination.
It is the customers responsibility to check for customs and excise fees when ordering items outside of your location. Please note that all delivery times may be affected by the COVID-19 restrictions and that we are unable to ship to PO Boxes.
Return & Exchange Policy
As the products are personalised to your size and colour we do not offer refunds or exchanges, unless the product is misprinted, damaged or defective. In this case you must notify us within 14 days after the product has been received and we will arrange a replacement order for you - photographic evidence is required. Please do not send returns to the address on the packing slip.
For packages lost in transit, all claims must be submitted to us no later than 14 days after the estimated delivery date.
Above all we are here to help. Please get in touch if you have any questions.